Time and Materials

Charging by the hour, also known as time-and-materials billing, appeals to some of our clients because it's straightforward. Charging by the hour is often a good option for short-term projects with specific goals. Time and materials billing can also be appropriate if a project lacks a specific scope. When choosing
an IT Partner like aNetworks, it is important to understand that all IT Service Providers aren’t created equal. There's a big difference between a provider with two years of experience and one with thirteen years. If you are interested in using aNetworks in this capacity, please contact our sales team for pricing, terms, and conditions.

In addition, aNetworks provides this service for our clients at a fair and agreed upon fee. All services are provided on a priority basis with no response time guarantees. All services are provided between the hours of 8:30 a.m. and 5:30 p.m. (Eastern Time), unless previously agreed upon. Any work executed outside of these hours or outside of aNetworks’ regular operating schedule will be subject to a calculated time of one and a half (1.5) times the total time worked. Client may also request aNetworks to escalate any problem to a Priority 911, which guarantees any problem will be responded to within one hour. Any work that is escalated will be subject to a calculated time of two (2) times the total time worked. Any work that is executed under the 911 provision outside of aNetworks’ regular operating schedule will be subject to a calculated time of two (2.5) times the total time worked. Travel fees of $100.00 per hour, billed in 15 minute intervals, port to port, will be charged for all on-site visits.